UiPath + Sumitomo Mitsui = Optimize Data to… Manage Data Growth & Eliminate Inefficiencies UiPath = Data-Driven Process Automation UiPath Customers …[Robotic Process Automation’s (RPA)] benefits 3.0K compound as employees are freed from the burden of routine, monotonous manual work, r enabling them to focus on high-value tasks such a e Y as improving customer service, enabling front-line staff to retrieve more data at a faster rate & Of enhancing every aspect, from the booking d n 1.5K E experience to customer service support. , s r UiPath Computer e This leads to greater employee satisfaction & m o Vision Training more productive staff who deliver better customer t s service experience & positive feedback from u C customers. 0 2016 2017 2018 Daniel Dines – UiPath, Founder / CEO, 4/18 Sumitomo Mitsui = Increase Support Capacity Sumitomo Mitsui s Digital Customer Penetration* e 30% Our key areas of RPA implementation include – ic v r information gathering processes used to enhance e S sales & planning capabilities (customer transaction / l industry data) & supporting branch operations a igit (customer performance reports / mortgage loan D brochures). ing s 15% U The anticipated 3MM person-hours of productivity s r to be generated over the next 3 years [by using e m RPA] will be used to expand value-add operations, o t like enhancement of sales capacity through s u C improved customer proposals. f o 0% e r 2016 2017 2018 Sumitomo Mitsui Financial Group a h S Source: UiPath. Daniel Dines interview with Aviation & Defense Universe (4/18). Sumitomo Mitsui Banking Corporation press release (11/17) & 2017 annual report (5/18). Digital penetration defined as share of customers using any digital channel to conduct banking operations. Internet Trends 144 2019