Executive Summary Mankind is on a quest to digitize the world The focus of this digitization is anything and everything that intersects our business workflows and personal streams of life. This process of digitization is often referred to will drive even more automation into as digital transformation, and it is profoundly businesses and feed processes and changing the shape of business today, engagements that will deliver new levels of impacting companies in every industry and efficiency and products that are tailored to consumers around the world. Digital business outcomes and individual customer transformation is not about the evolution of preferences. devices (though they will evolve), it is about the integration of intelligent data into Traditional paradigms will be redefined everything that we do. (like vehicle or white goods ownership) and ethical, moral and societal norms will be The data-driven world will be always on, challenged as genomics and advanced DNA always tracking, always monitoring, always profiling influence healthcare directives, listening, and always watching – because it will insurance premiums, and spousal choices. be always learning. What we perceive to be Entertainment will literally be transformed randomness will be bounded into patterns of before our eyes as virtual reality technologies normality by sophisticated artificial intelligence transport us into new digital realities and algorithms that will deliver the future in new augmented reality will dramatically change and personalized ways. Artificial intelligence the service industry as we know it today. The data-driven world will be always on, always tracking, always monitoring, always listening and always watching – because it will be always learning. IDC White Paper I Doc# US44413318 I November 2018 The Digitization of the World – From Edge to Core I 2

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